Do you have any questions about installing the app? Or are you unsure how to use it? Do you need help with configuring personalised weather warnings for your location? Here you can find the answers to frequently asked questions about the MeteoSwiss App.
Instructions on setting up the MeteoSwiss App.
Version 3.0 and above of the MeteoSwiss App are supported. Certain products can no longer be properly displayed in older versions of the app. We recommend always installing the latest version of the app.
The MeteoSwiss App is free.
It can be downloaded from the App Store for iOS devices, and from the Google Play Store for Android devices.
German, French, Italian and English.
The language used by the app depends on the language settings of your device. English is the default for unsupported languages.
The language for the text products (weather forecast, blog) can be set in the app settings; only the text products change language, not the titles and the language of the app itself.
Text products are not available in English.
An active internet connection is needed (Wi-Fi or mobile network) for the data to update.
This issue may arise if the connection is poor or unavailable.
Other causes can include VPN software, Battery Saver (energy-saving mode), or settings on the Wi-Fi router.
There are two ways to fix this problem.
a) Go to the widget that is empty:
b) Delete widgets, update app to the latest version and reinstall widgets.
Our app must be given permission to access the location data of the mobile device.
This can be allowed in the settings of the MeteoSwiss App.
If your location still doesn’t appear on the map, check in the device settings whether the necessary permissions have been granted for the MeteoSwiss App.
You can find this option under settings.
As long as you are less than 1,500 m away on the horizontal, and less than 200 m away on the vertical from the forecast point (e.g. ‘Steinach’), the forecast will be given for this point including probability information.
If you move further away from this point, then a forecast will be given for this specific point, but without the probability information. In the latter case, it will say ‘Near Steinach’. This can be helpful for hiking routes with large variations in altitude, for example.
See detailed ‘Description’, on our website (at the very bottom of the page).
The three cloud layers refer to the three levels into which clouds are categorised.
The lowest level includes clouds like cumulus clouds, fog, and banks of low stratus.
The middle level contains clouds such as foehn fish and lenticular clouds.
And the highest level is where cirrus clouds are found.
For more information about the cloud levels, please see the following blog series:
The MeteoSwiss app automatically displays the five most frequently used locations on the home screen. These are locations you have searched for, use frequently, or have visited (only when location services are enabled). If you no longer want one of these locations to appear on the home screen, you can swipe it to the left to remove it. The current location (when location services are enabled) is the only exception.
You can also add fixed locations yourself and change their order in the settings under “Your locations.”
If you do not want the app to suggest locations, you can disable “Locations based on your usage” here.
This can be done under settings.
Set the hazards manager according to your preferences, or slide it all the way to the right for ‘no warnings’.
On the hazard overview map for lakes or airports, click on the relevant lake or airport and enable the push notification function.
Check to make sure you have activated push notifications in the app settings, and that the threshold values reflect your requirements. In addition, permissions must be granted in the app to send you push notifications.
At the moment, the warning settings can only be applied uniformly for all locations.
The app can be found under the name ‘MeteoSwiss’ in the Apple App Store and Google Play Store.
Yes, the app is optimised for iPad and Android tablets.
Not at the moment.
Most of the content works on Mac OS 13 onwards and on a Mac with at least one M1 chip. However, we do not test this environment, and there is only limited support for it.
The MeteoSwiss App is not available for Windows.
No, the MeteoSwiss App requires Google Play Services on Android for push notifications and location services.
MeteoSwiss does not supply installation files for Android devices outside of the Google Play Store. If you find the MeteoSwiss App on other Android app stores, this has not been provided by MeteoSwiss and may have been altered. MeteoSwiss accepts no liability for damage to your device, offers no support for such versions, and cannot guarantee their functionality.
Such versions are illegal copies.
The in-app Aviation Weather function is available to those with a pilot’s licence, at a price of CHF 50.00/year.
The following content is provided:
If the Aviation Weather tile is not visible on the home screen, you will need to activate it in Settings.
Then open the Aviation Weather tile and follow the instructions.
You can use the in-app Aviation Weather function on several iOS devices with the same Apple ID or on several Android devices with the same Google account.
If you wish to use the in-app Aviation Weather function on an Android mobile as well as an Apple iPad, you will need to have two subscriptions.
Open the Aviation Weather tile, tick the box that says ‘I have a pilot’s licence’, then tap on ‘Reinstate purchase’.
Hint: This also works for other devices with the same operating system.
If you are registered on the App Store or Play Store with the same account, the in-app product can be downloaded onto another tablet or smartphone.
This will not work with two different operating systems at the same time (Android and iOS).
You need to cancel your subscription through your Apple or Google account on your smartphone or tablet, under ‘Subscriptions’ (in the same way as you would for other in-app purchases and subscriptions).
It is not possible to cancel your subscription directly through MeteoSwiss.
The in-app Aviation Weather subscription will automatically renew on an annual basis unless you cancel it.
We do not offer a trial version, but iOS and Android offer the option to cancel within a time limit after purchasing. Please take note of the relevant terms and conditions of the iOS App Store or Google Play Store.
You can get a refund for apps or content that you have purchased in error from Google or Apple within 48 hours of the purchase.
Request a refund
Contact reportaproblem.apple.com.
Request a refund
Refunds for in-app purchases can currently only be requested via the Play Store app.
Click ‘Submit’.